Privacy Policy

The Makehouse is committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. The Makehouse is PCI Compliant in accordance with the Payment Card Industry Data Security Standards (PCI DSS).

We do update this Policy from time to time so please do review this Policy regularly.

SECTION 1 – INFORMATION WE COLLECT

In running and maintaining our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Information provided voluntarily by you. For example, when you register for information or make a purchase.

Information that you provide when you communicate with us by any means.

SECTION 2 – USE OF COOKIES

We want to make our website as useful and reliable as possible. In order to make our website a better experience and to provide some of the services we provide we use small files, called cookies, to store small amounts of information on your device (e.g. PC, tablet or smart phone). They cannot be used to identify you personally.

For workshop and course bookings we use a secure software called Configio. We may place a “cookie” on the browser of your computer. Cookies are a technology that installs a small amount of information on the computer of a website user to permit the website to recognize future visits using that computer. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website.

You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website. We may also use transparent images, and log file information to store user information, customize content, or monitor Website activity.

This information is used to improve services for you through, for example:

  • Recognizing that you may have set preferences on a previous visit so we can display content appropriate to you.
  • Measuring how people are using the website so we can improve how we present our content to you

There are two types of cookie you may encounter when using our website:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

SECTION 3 – USE OF YOUR INFORMATION

We may use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.
  • If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

SECTION 4 – STORING YOUR PERSONAL DATA

The Makehouse exercises commercially reasonable care in providing for transmission of your information from your computer to its servers and with respect to storage of that information. While we have mechanisms in place to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

SECTION 5 – DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

SECTION 6 – THIRD PARTY LINKS

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by email jenny@themakehouse.ca or by mail to The Makehouse.

[Re: Privacy Compliance Officer]

[2950 Douglas Street, 400, Victoria, AB, V8T 4N4, Canada]